Privacy Policy

1. Introduction

WinZone ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and participate in prize draws.

2. Information We Collect

We collect information that you provide directly to us:

• Personal Information: Name, email address, phone number, and any other information you provide when entering a draw
• Payment Information: Payment details processed through secure third-party payment providers (we do not store full credit card information)
• Account Information: Username, password, and account preferences
• Communication Data: Records of correspondence when you contact us

We also automatically collect certain information:

• Usage Data: How you interact with our Platform, pages visited, time spent
• Device Information: IP address, browser type, device type, operating system
• Cookies and Tracking: Information collected through cookies and similar technologies

3. How We Use Your Information

We use the information we collect to:

• Process and manage your draw entries
• Process payments and verify transactions
• Notify winners and facilitate prize delivery
• Send you important updates about draws you've entered
• Respond to your inquiries and provide customer support
• Improve our Platform and user experience
• Detect and prevent fraud, abuse, and illegal activity
• Comply with legal obligations
• Send marketing communications (with your consent, which you can opt out of at any time)

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party service providers who perform services on our behalf (payment processing, hosting, analytics)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, or that of our users
• With Your Consent: When you explicitly consent to sharing your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-Out: Unsubscribe from marketing communications
• Objection: Object to certain processing of your information

To exercise these rights, please contact us using the contact information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze how you use our Platform
• Provide personalized content and advertisements
• Improve security and prevent fraud

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Platform.

9. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Platform, you consent to the transfer of your information to these countries.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Platform after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: